I made it in customer service

Customer _service

Great customer service is at the heart of any successful business as we all know, but when it comes to Fletcher Building, we take things to the next level.

Great customer service is at the heart of any successful business as we all know, but when it comes to Fletcher Building, we take things to the next level.

We’ve got customer service professionals in the sorts of places you’d expect to find them, such as our Contact Centres where they could be taking orders for urgent deliveries to keep major construction projects going, or providing support to customers and ensuring resolution of issues as quickly as possible. You’ll find them in our retail stores assisting our customers, as well as providing expert advice on trade counters.

You’ll also find dedicated customer service professionals in places you wouldn’t expect to – how about on the weighbridge of a quarry, ensuring the loads which go out on trucks are accurately measured and billed. Or perhaps in one of our Fletcher Living Show Homes, assisting potential buyers with queries they have on one of our impressive range of houses.

Wherever you find them, you can be sure our customer service people provide the same excellent levels of assistance to all our customers and potential customers.

Whether you’re at the start of a customer service career looking for an entry point to our business, or you’re a seasoned expert looking for the next step, we can offer you the development and career opportunities that don’t exist within too many large companies.

Types of roles available

  • Customer Service – call centre
  • Branch Assistant
  • Trade Counter/Yard Assistant
  • Operator
  • New Home Consultant
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